Wirtschaftswissenschaftliche Fakultät



Research Statement

The research group Information Systems and Management is investigating the transformative effects, information technology (IT) is taking within and between organizations as well as in society. Unit of analysis is on the one hand the organizational level, like e.g. enterprises and public administrations, on the other hand, the individual level, like e.g. customer, user and citizen.

Phenomena arising in the digital business models domain with a particular focus on entrepreneurship, pricing, value creation, sustainability, competition and data protection stand in the center of investigation. Further fields of research reside in the adoption and diffusion as well as effects of innovative IT artifacts and services. Herein, particularly the effects and usage of technologies like cloud computing, electronic services and smart electricity grids are current research topics. Within the public sector, issues of interoperability, regulation and feasibility of IT systems as well as their effects on societal and political developments stand in the foreground.

Quantitative and qualitative empirical research methods are applied for theory building research as well as a deep understanding and explanation of such phenomena. The aim is twofold. Aim one is to generate theoretical insights and distribute these towards a scientific public. Aim two is to forecast developments and derive best practices and governance guidelines for decision makers from practice, industry and political domains.


Examples and research questions including publications are:

  • Sharing economy: What are psychological and sociological particularities of economic interactions in a primarily digital world of sharing?
    • In collarboration with the Jakob-Fugger-Zentrum
    • Research project ISHARE
    • Frey, A., Trenz, M., and Veit, D. 2017. "The Role of Technology for Service Innovation in Sharing Economy Organizations - A Service-Dominant Logic Perspective," in Proceedings of the 25th European Conference on Information Systems (ECIS), Guimares, Portugal.
  • Information privacy: How do privacy-related perceptions influence the behavior of internet users and how does this impact organizations?
    • Karwatzki, S., Dytynko, O., Trenz, M., and Veit, D. 2017. "Beyond the Personalization–Privacy Paradox: Privacy Valuation, Transparency Features, and Service Personalization," Journal of Management Information Systems (34:2), pp. 369–400.
    • Karwatzki, S., Trenz, M., Tuunainen, V., and Veit, D. 2017. "Adverse consequences of access to individuals' information: An analysis of perceptions and the scope of organisational influence," European Journal of Information Systems, online first, pp. 1-28.
  • Sustainability and green IS: How does energy consumption change through the introduction of smart digital technologies?
    • Wunderlich, P., Kranz, J., Totzek, D., Veit, D., and Picot, A. 2013. "The Impact of Endogenous Motivations on Adoption of IT-Enabled Services: The Case of Transformative Services in the Energy Sector," Journal of Service Research (16:3), pp. 356–371. [Download]
    • Wunderlich, P., Veit, D., and Sarker, S. 2012. "Examination of the Determinants of Smart Meter Adoption: An User Perspective," in Proceedings of the 33rd International Conference on Information Systems (ICIS), Orlando, USA. [Download]
  • Cloud computing adoption: Which influence does cloud computing adoption exercise on enterprises and users?
    • Trenz, M., Huntgeburth, J. and Veit, D. 2017. "How to Succeed with Cloud Services? – A Dedication-Constraint Model of Cloud Success", Business & Information Systems Engineering, online first, pp. 1-14. [Download]
    • Hauff, S., Huntgeburth, J., and Veit, D. 2014. "Exploring Uncertainties in a Marketplace for Cloud Computing: A Revelatory Case Study," Journal of Business Economics (84:3), pp. 441–468. [Download]
  • Digitization in business models and entrepreneurship: How are business models enabled through digitization and how can IT and crowdfunding resources be leveraged by startups?
    • Veit, D., Clemons, E., Benlian, A., Buxmann, P., Hess, T., Kundisch, D., Leimeister, J. M., Loos, P., and Spann, M. 2014. "Business Models: An Information Systems Research Agenda," Business and Information Systems Engineering (6:1), pp. 45–53. [Download]
    • Steininger, D., Wunderlich, P., and Pohl, F. 2013. "Exploring Competitive Advantage of Social Networking Sites: A Business Model Perspective," in Proceedings of the 21st European Conference on Information Systems (ECIS), Utrecht, Netherlands. [Download]
  • Pricing and price differentiation on the internet: How are pricing strategies influenced through digitization?
    • Trenz, M. and Veit, D. 2015. "Multichannel integration services: Consumer decision making in integrated sales channels," in Proceedings of the 36th International Conference on Information Systems (ICIS) Track: E-Business and E-Government, Fort Worth, Texas, USA.
    • Berger, B., Matt, C., Steininger, D., and Hess, T. 2015. "It is not just about Competition with ‘Free’ – Differences in Consumer Preferences and Willingness to Pay between Content Formats," Journal of Management Information Systems, (32:3), pp. 105–128.
  • Digital government: What are the effects of the internet on government and government organizations?
    • Huntgeburth, J., Steininger, D., Parasie, N., and Veit, D. 2012. "Increasing the Adoption of E-Procurement Services at the Municipal Level," eService Journal (8:3), pp. 3–23. [Download]
    • Barth, M., and Veit, D. 2011. "Which Processes Do Users Not Want Online? Extending Process Virtualization Theory," in Proceedings of the 32nd International Conference on Information Systems (ICIS), Shanghai, China. [Download]
  • eHealth: How does the digital age transform public and private health service delivery?
    • Klöcker, P., Bernnat, R., and Veit , D. 2015. "Stakeholder behavior in national eHealth implementation programs," Health Policy and Technology (4:2), pp. 113-120. [Download]
    • Klöcker, P., Bernnat, R., and Veit, D. 2014. "Implementation through Force or Measure? How Institutional Pressures Shape National eHealth Programs," in Proceedings of the 22nd European Conference on Information Systems (ECIS), Tel Aviv, Israel, Winner of the ECIS 2014 Best Paper Award. [Download]


Previous cooperation partners (excerpt):

  • City of Mannheim
  • Dieter Schwarz Stiftung
  • EnBW AG
  • Eurex/Deutsche Boerse AG
  • European Union, Framework Programme 6
  • Federal Ministry of Education and Research, Germany
  • Federal Ministry of the Interior, Germany
  • German Association of Cities
  • McKinsey & Company
  • Media-Saturn-Holding GmbH
  • Ministry of the Interior of Baden-Wuerttemberg
  • Münchner Kreis e.V.
  • SAP AG
  • Siemens AG
  • Strategy& (formerly Booz & Company)
  • T-Systems GmbH
  • VolkswagenStiftung


Please find finished dissertations here.