Wirtschaftswissenschaftliche Fakultät

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Seminar: Information Systems Research


Dozent(in): Prof. Dr. Daniel Veit; Sabrina Hauff, M.Sc.; Dipl. Wirtsch.-Inf. Jan Huntgeburth; Philipp Klöcker, M.Sc.; Dipl.-Kfm. Dennis Steininger; Dipl. Wirtsch.-Inf. Manuel Trenz
Termin: Einführung: 8.5., 10-11:30 Uhr
Gebäude/Raum: J 1109
Ansprechpartner: Dipl.-Kfm. Dennis Steininger


Vorkenntnis für die Lehrveranstaltung:

Sprache: Englisch

Zeitplan

Bewerbungszeitraum Bitte melden Sie sich hier an
Benachrichtigung über Zuteilung von Themen 6.5.
Einführungsveranstaltung 8.5.
Abgabefrist der Seminararbeiten 12.7.
Abschlusspräsentationen 26.6., 10:30-11:30, Raum 2101

Ablauf des Seminars

  • Zum Einführungstermin wird ein Überblick über die Grundlagen des wissenschaftlichen Arbeitens gegeben. Des Weiteren wird den Teilnehmern der jeweilige Betreuer der Seminararbeit bekanntgegeben.
  • Jeder Teilnehmer ist verpflichtet sich nach der Einführung innerhalb von sieben Tagen bei seinem Betreuer zu melden. Jeder Teilnehmer erhält von seinem Betreuer grundlegende Artikel zu dem zu bearbeitenden Thema. Regelmäßige Treffen zur Abstimmung mit dem Betreuer werden empfohlen.
  • Die Seminararbeit ist in gedruckter sowie in elektronischer Form abzugeben. Die elektronische Version ist dem Betreuer per E-Mail zuzusenden. Die gedruckte Version ist zu den Öffnungszeiten im Sekretariat des Lehrstuhls abzugeben. Der gedruckten Version ist eine Daten-CD mit allen offenen und PDF-Daten (xls, doc, pdf) des Projekts beizufügen. Seminararbeiten, die zu spät abgegeben werden, werden als Fehlversuch gewertet.
  • Die Präsentation der Seminararbeit erfolgt in einer Blockveranstaltung. Die Teilnahme an dieser Veranstaltung ist verpflichtend. Ein Ablaufplan für die Präsentation wird den Teilnehmern in der Woche vor der Präsentation per E-Mail zugesandt. Jeder Teilnehmer ist verpflichtet die Ergebnisse seiner Arbeit in einem 15 minütigen Vortrag zu präsentieren. Anschließend folgt eine 10 minütige Diskussion der Ergebnisse.

 

Seminarthemen

Title

1) Analyzing CIO Research in Information Systems – A Systematic Literature Review

Goal

As the influence of Information Technology (IT) has become increasingly important, its role was also strengthened through the introduction of the Chief Information Officer (CIO) as the C-Level representative of IT. This seminar paper investigates on research that has already been conducted in the Information Systems discipline regarding the CIO position and tries to identify major areas of research but also missing gaps in the literature. A special focus will be on the CIO contributions to firm performance.

Readings on the Topic (T) and possible Methods (M)


T: Banker, R. D., Hu, N., Pavlou, P. A., and Luftman, J. 2011. “CIO Reporting Structure, Strategic Positioning, and Firm Performance,” MIS Quarterly (35:2), June, pp. 487-504.
T: Chatterjee, D., Richardson, V. J., and Zmud, R. W. 2001. “Examining the Shareholder Wealth Effects of Announcements of Newly Created CIO Positions,” MIS Quarterly (25:1), March, pp. 43-70.
M: Webster, J.; Watson, R. T. (2002): Analyzing the past to prepare for the future: Writing a literature review. MIS Quarterly (26:2), p. xiii-xxiii.
M: Bélanger, F., and Crossler, R. E. 2011. “Privacy in the Digital Age: A Review of Information Privacy Research in Information Systems,” MIS Quarterly (35:4), December, p. 1017-A36.
M: Okoli, C., and Schabram, K. 2010. “A Guide to Conducting a Systematic Literature Review of Information Systems Research,” Sprouts: Working Papers on Information Systems (10:26),, pp. 1-5.
M: Wolfswinkel, J. F., Furtmueller, E., and Wilderom, C. P. M. 2011. “Using Grounded Theory as a Method for Rigorously Reviewing Literature,” European Journal of Information Systems, pp. 1-11.


Title

2) Between Online and Offline Shopping – A Structured Literature Review on Channel Choice

Goal

The complexity of customer’s decision making is increased by the larger variety of channels that can be used for purchase. Customers do not only have to choose the appropriate product and the appropriate vendor quality-price ratio, but also have to select whether to purchase in store or online. Channel choice, depending on many different customer-specific, product-specific, vendor-specific or situational factors, has therefore important strategic implications for businesses.

The aim of this master seminar thesis is to conduct a structured literature review on channel choice and structure the results of previous studies in a comprehensive way in order to provide researchers with an understanding of the current scientific knowledge on this topic and potential avenues for future research.

Readings on the Topic (T) and possible Methods (M)


T: Choudhury, V., and Karahanna, E. 2008. “The Relative Advantage of Electronic Channels: A Multidimensional View,” MIS Quarterly (32:1), pp. 179–200.
T: Valentini, S., Neslin, S. A., and Montaguti, E. 2011. “Decision Process Evolution in Customer Channel Choice,” Journal of Marketing (75), pp. 72–86.
M: Webster, J., and Watson, R. T. 2002. “Analyzing the Past to Prepare for the Future: Writing a Literature Review,” MIS Quarterly (26:2), pp. 13-23.


Title

3) Online Service Quality – A Structured Literature Review

Goal

The market for online retailing and online services is highly competitive. Often, different service levels are used to separate one offering from another. An understanding of online service quality is therefore important for both theory and practice. Many studies in the areas of Information Systems and Marketing have studied online service quality. However, no consensus was found on how online service quality can be defined, what drives online service quality and which consequences it really has on customer perception and willingness to pay. A consolidation and structured analysis of previous studies on this topic can help resolving such ambiguities.

The aim of this seminar thesis is twofold. First, definition and measurement approaches of online service quality should be discussed. Second, the seminar thesis should provide a structured overview on the drivers and consequences of online service quality that have been discussed in previous studies.

Readings on the Topic (T) and possible Methods (M)


T: Pan, X., Ratchford, B., and Shankar, V. 2002. “Can price dispersion in online markets be explained by differences in e-tailer service quality?,” Journal of the Academy of Marketing Science (30:4), pp. 433–445.
T: Venkatesan, R., Mehta, K., and Bapna, R. 2006. “Understanding the confluence of retailer characteristics, market characteristics and online pricing strategies,” Decision Support Systems (42:3), pp. 1759–1775.
M: Webster, J., and Watson, R. T. 2002. “Analyzing the Past to Prepare for the Future: Writing a Literature Review,” MIS Quarterly (26:2), pp. 13-23.


Title

4) Reviewing IT Consumerization Research

Goal

The arrival of consumer-originated devices and applications in today’s enterprises - - a phenomenon referred to as IT consumerization - is empowering an employee-driven IT revolution. Despite its practical relevance – there is only limited scientific research on the phenomenon. The goal of this seminar thesis it to review this limited set of studies on IT comsumerization with respect to its limitations and propose how future research could better help to explain whether, how and why individuals and enterprises respond to IT consumerization.

Readings on the Topic (T) and possible Methods (M)


T: Harris, J., Ives, B., Junglas, I. (2012): IT Consumerization: When Gadgets Turn Into Enterprise IT tools. MIS Quarterly Executive (11:3), pp. 99-112.
M: Webster, J.; Watson, R. T. (2002): Analyzing the past to prepare for the future: Writing a literature review. MIS Quarterly (26:2), p. xiii-xxiii.


Title

5) Stakeholder Theory in IS Literature

Goal

Stakeholder theory is already widely used in management and is becoming more popular in IS literature as a means to explain ethical issues, business planning processes, e-government, project management etc.. This study will therefore summon and compare different stakeholder theories applied to the field of IS and hence explain how stakeholders shape organizational and national IS programs.

Readings on the Topic (T) and possible Methods (M)


T: Dwivedi et al. (2012): “Information System Theory, Explaining and Predicting Our Digital Society, Vol. 1; Springer Science + Business Media
M: Webster, J.; Watson, R. T. (2002): Analyzing the past to prepare for the future: Writing a literature review. MIS Quarterly (26:2), p. xiii-xxiii.
M: Okoli, C., and Schabram, K. 2010. “A Guide to Conducting a Systematic Literature Review of Information Systems Research,” Sprouts: Working Papers on Information Systems (10:26)


Title

6) Strategic IT Alignment and its Links to the Business Model – A Systematic Literature Review

Goal

The alignment of strategy and IT is seen as a major driver of firm performance and has continuously been in the focus of IS research for several years. Still, the impacts of alignment are not fully understood. The business model concept as a link between strategy and processes of a firm can possibly enable new insights on these alignment issues. Hence, this paper tries to gather existing research on strategic alignment of IT through a literature review and links it to the business model. A research agenda for alignment research using the business model concept is proposed based on the findings.

Readings on the Topic (T) and possible Methods (M)


T: Zott, C., Amit, R., and Massa, L. 2011. “The Business Model: Recent Developments and Future Research,” Journal of Management (38:1), pp. 375-414.
T: Chan, Y. E., Huff, S. L., Barclay, D. W., and Copeland, D. G. 1997. “Business Strategic Orientation, Information Systems Strategic Orientation, and Strategic Alignment,” Information Systems Research (8:2), June, pp. 125-150.
T: Reich, B. H., and Benbasat, I. 2000. “Factors That Influence the Social Dimension of Alignment between Business and Information Technology Objectives,” MIS Quarterly (24:1), March, pp. 81-113.
M: Webster, J.; Watson, R. T. (2002): Analyzing the past to prepare for the future: Writing a literature review. MIS Quarterly (26:2), p. xiii-xxiii.
M: Bélanger, F., and Crossler, R. E. 2011. “Privacy in the Digital Age: A Review of Information Privacy Research in Information Systems,” MIS Quarterly (35:4), December, pp. 1017-A36.
M: Okoli, C., and Schabram, K. 2010. “A Guide to Conducting a Systematic Literature Review of Information Systems Research,” Sprouts: Working Papers on Information Systems (10:26), pp. 1-5.
M: Wolfswinkel, J. F., Furtmueller, E., and Wilderom, C. P. M. 2011. “Using Grounded Theory as a Method for Rigorously Reviewing Literature,” European Journal of Information Systems, pp. 1-11.


Title

7) The Relationship between Trust and Information Privacy

Goal

When conducting online activities, e.g. transacting online business or using social networking sites, many users are concerned about their information privacy and thus are less willing to share their information. Creating a trusted online environment can mitigate these concerns.

The aim of this seminar thesis is to review academic literature considering the relationship between trust and information privacy concerns. A structured literature review method should be applied to fulfill this goal.

Readings on the Topic (T) and possible Methods (M)


T: Dwyer, C.; Hiltz, S. R.; Passerini, K. (2007): Trust and Privacy Concern within Social Networking Sites: A Comparison of Facebook and MySpace. Proceedings of AMCIS 2007
T: Bansal, G.; Zahedi, F.; Gefen, D. (2008): The Moderating Influence of Privacy Concern on the Efficacy of Privacy Assurance Mechanisms for Building Trust: A Multiple-Context Investigation. ICIS 2008
M: Okoli, C.; Schabram, K. (2010): A Guide to Conducting a Systematic Literature Review of Information Systems Research. (10:26).
M: Webster, J.; Watson, R. T. (2002): Analyzing the Past to Prepare for the Future: Writing a Literature Review. MIS Quarterly (26:2), pp. xiii-xxiii.


Title

8) The Role of Information Privacy in Social Media

Goal

Social networking sites like Facebook or Twitter encourage their users to share information publicly. Yet, while some people willingly disclose their personal information with large groups, others behave in a more precautious manner and refuse information sharing. Goal of this seminar paper is to conduct a systematic literature review and analyze the role of information privacy in social media literature.

Readings on the Topic (T) and possible Methods (M)


T: Chen, J. et al. (2009): Am I Afraid of my Peers? Understanding the Antecedents on Information Privacy Concerns in the Online Social Context. ICIS 2009
M: Okoli, C.; Schabram, K. (2010): A Guide to Conducting a Systematic Literature Review of Information Systems Research. (10:26).
M: Webster, J.; Watson, R. T. (2002): Analyzing the Past to Prepare for the Future: Writing a Literature Review. MIS Quarterly (26:2), pp. xiii-xxiii.


Title

9) The Role of “Resistance” in IS Research

Goal

Since the introduction of information technology, organizations have continuously been faced with “user resistance” to IT innovations, management information systems, clinical information systems etc. Regardless of the nature of resistance, managers as well as IT professionals will have to address it. The aim of this seminar paper is to give a comprehensive overview over the related literature on this topic and single out different types of resistance and their effects on the implementation process of information systems. A comparison to “acceptance” literature should be part of this exercise.

Readings on the Topic (T) and possible Methods (M)


T: Lapointe L., Rivard, S. (2005). “A Multilevel Model of Resistance to Information Technology Implementation”, MIS Quarterly (29:3)
T: Kim, H.-W.; Kankanhalli A. 2009. “Investigating User Resistance to Information System Implementation: A Status Quo Bias Perspective”, MIS Quarterly (33:3)
M: Webster, J.; Watson, R. T. (2002): Analyzing the past to prepare for the future: Writing a literature review. MIS Quarterly (26:2), p. xiii-xxiii. Available at: [Accessed July 16, 2010]
M: Okoli, C., and Schabram, K. 2010. “A Guide to Conducting a Systematic Literature Review of Information Systems Research,” Sprouts: Working Papers on Information Systems (10:26)


Title

10) The Role of User Satisfaction in IS Research

Goal

User satisfaction represents an important cornerstone for customer-oriented IT services since it drives strategically important outcomes such as word-of-mouth, willingness to pay or continuance intention. The goal of this seminar thesis is to review top information systems outlets which examine the role of customer satisfaction empirically.

Readings on the Topic (T) and possible Methods (M)


T: Kim, S.; Son, J-Y. (2009) Out of dedication or constraint? A dual model of post-adoption phenomena and its empirical test in the context of online services. MIS Quarterly 33(1), 49–70.
M: Webster, J.; Watson, R. T. (2002): Analyzing the past to prepare for the future: Writing a literature review. MIS Quarterly (26:2), p. xiii-xxiii.


Title

11) Smart Energy Networks – An Information Systems Perspective

Goal

In recent years, the terms “smart grid” and “smart energy networks” have become omnipresent in the public. The goal of energy providers and governments is to utilize the potential of digital infrastructures and the availability of data and information in order to reduce pollution and meet the CO2-aims of the European Union. Ideally, when applied by a majority of people, smart meters in combination with new incentives through dynamic pricing schemes may change demand curves in electricity consumption in such a way that (a) load peaks can be reduced and (b) the volatility of renewable energy sources can be accounted for. In order to arrive at that target, a high adoption rate of smart metering devices in society is the precondition.

The task of this seminar paper is to become literate in the field of smart meter adoption and use and identify hurdles as well as obstacles for adoption. Next to conducting a literature review and building upon the work that has already been conducted in the research group, some qualitative primary research should be conducted under the supervision of Prof. Veit.

Readings on the Topic (T) and possible Methods (M)


T: Watson, R. T; Boudreau, M.; Chen, A. J. (2010) Information Systems and Environmentally Sustainable Development: Energy Informatics and New Directions for the IS Community, MIS Quarterly (31:1), pp. 23-38.

T: Wunderlich, P.; Kranz, J.; Totzek, D.; Veit, D.; Picot, A. (2012): The Impact of Endogenous Motivations on Adoption of IT-Enabled Services: The Case of Transformative Services in the Energy Sector. Journal of Service Research, forthcoming.

T: Wunderlich, P.; Veit, D.; Sarker, S. (2012) Examination of the Determinants of Smart Meter Adoption: An User Perspective, (completed research paper). Proceedings of the International Conference on Information Systems (ICIS), Track: Human Behavior in IT Adoption and Use, 16.-19. December 2012, Orlando, Florida, USA.

M: Insch, G. S.; Moore, J. E.; Murphy, L. D. (1997): Content Analysis in Leadership Research: Examples, Procedures, and Suggestions for Future Use. Leadership Quarterly (8:1), pp. 1-25.

M: Webster, J.; Watson, R. T. (2002): Analyzing the past to prepare for the future: Writing a literature review. MIS Quarterly (26:2), p. xiii-xxiii.

M: Yin, R. K. (2009): Case Study Research: Design and Methods (4th ed.), Thousand Oaks: Sage Publications, Inc.

 


weitere Informationen zu der Lehrveranstaltung:

empfohlenes Studiensemester der Lehrveranstaltung: Master
Fachrichtung Lehrveranstaltung: BWL
Dauer der Lehrveranstaltung: 4 SWS
Typ der Lehrveranstaltung: S - Seminar
Leistungspunkte: 6 ECTS
Bereich: Master iBWL/iVWL: Cluster O&I
Prüfung: Referat / Hausarbeit
Turnus des Prüfungsangebots: jedes SS/WS
Dauer der Prüfung: 30 Minuten
Semester: alle WS und SS