Wirtschaftswissenschaftliche Fakultät

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Organizational Capital Management


Organizations accumulate, store and optimize knowledge to enhance their technologies of production. Analogous to financial capital firms may invest in organizational capital, acquire, manage and sell portfolios of knowledge. This knowledge is embodied in the employees’ skills or human capital, the operating capabilities represented through practices, processes and designs as well as by the firms’ readiness to innovate or corporate entrepreneurship. The competitive advantage to be gained by the management of organisational capital lies in its tacitness. The unique bundling of the three aspects cannot be completely codified and hence neither be easily transferred nor imitated. Popular examples of abnormal rents and firm growth created by organizational capital include Wal-Mart in retail, Apple in high-end electronic consumer devices or Google in web-based services.