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Andreas Lechner successfully defended his dissertation


On March 26, 2019, Andreas Lechner successfully defended his PhD  thesis to earn his doctoral degree. His dissertation is entitled “Customer Reactions to Frontline Employee Emotion Authenticity: An  Empirical Investigation of Boundary Conditions”. The chair congratulates Andreas Lechner for this accomplishment! Many thanks  also to the dissertation committee members Prof. Dr. Okhrin (chairman), Prof. Dr. Paul (1st examiner and supervisor), and Prof. Dr. Gierl (2nd examiner) for their work and highly valuable input.

2019-04-01_Dissertation Defense_Lechner

message of 01.04.2019