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Course Details



Prof. Brunner
WIW-INTERN


Simulation in Service Operations Management

Lecturer: Sebastian Kohl
Type: Vorlesung und Übung
Exam: written examination
ECTS: 5
Term: winter and summer
Level: Bachelor
Limitation: None

At the end of the module, the students are able to understand the approaches to tackle stochastic planning problems in service operations. The students are able to implement such procedures by simulation software (e.g. AnyLogic), assess these approaches in terms of effectiveness and efficiency, and present their findings in class. Finally, they are able to make sound decisions.


For further information or application procedure please check the module manual and the website of the chair.