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Course Details



Prof. Brunner
WIW-0304


Modeling and Optimization in Service Operations Management

Lecturer: Manuel Glaser
Type: Seminar
Exam: Exercises, (group) presentations
ECTS: 6
Term: Winter and summer
Level: Bachelor
Limitation: An application to attend is necessary.

At the end of the module, the students are able to understand the approaches to tackle deterministic planning problems in service operations. The students are able to develop mathematical programming models and to implement them using standard optimization software (e.g. OPL/CPLEX). Furthermore, the students are able to assess the modeling approaches in terms of effectiveness and efficiency, and to present their findings in class. Finally, they are able to make sound decisions.


For further information or application procedure please check the module manual and the website of the chair.